At Elite Tactical, we understand that timely and reliable delivery is crucial for our customers. Whether you’re gearing up for a mission or preparing for your next adventure, we ensure that your tactical gear reaches you as quickly and efficiently as possible.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: For those who need their gear sooner, we use DHL or FedEx. Orders are processed within 1-2 business days, and delivery typically takes 10-15 days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes 15-25 days after dispatch. It’s a great choice for those who are not in a rush and want to save on shipping costs.
Delivery Areas
We ship globally, ensuring that our high-quality tactical gear reaches customers worldwide. However, please note that we do not deliver to Asia and some remote areas due to logistical constraints. If you’re unsure about your location’s eligibility, feel free to contact our customer service team.
Order Processing
Once your order is placed, our team works diligently to process it within 1-2 business days. We understand the importance of your gear, and we strive to get it to you as quickly as possible.
Tracking Your Order
After your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment and estimate its arrival time. If you have any issues or questions regarding your order’s status, our customer service team is always ready to assist you.
Returns and Refunds
We stand by the quality of our products. If for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure that the item is in its original condition. For more details on our return policy, visit our Returns & Refunds page.
Customer Support
Our commitment to you doesn’t end with the purchase. Our dedicated customer service team is here to support you every step of the way. Whether you need help selecting the right gear or have questions about your order, we’re just an email away at [email protected].
Thank you for choosing Elite Tactical. Gear up, stay safe, and excel in every mission.
